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Careers at Premier Networx

We’re growing and looking for talented people to join us!
We’re growing and looking for talented people to join us!

Are you ready to start your career at Premier Networx?

Careers at Premier Networx are one that set you up for success. If you are someone who is passionate about technology and providing a client first experience, you may be a good fit! Browse all openings below. 

Our Culture - We emphasize the importance of education and continuous improvement. Through teaching, training, collaboration, and perseverance, we strive for personal and professional growth. Our belief in the value of knowledge drives us forward. We understand that the skilled services we offer are our product, and it is our top priority to provide exceptional service to our clients with genuine care for their satisfaction.

Premier Networx IT Services
NOC MANAGER

We are looking for an experienced NOC Manager to oversee and manage our Network Operations Center (NOC). The ideal candidate will have a strong technical background, with ownership responsibilities for NOC management servers, firewall management, antivirus systems, and client patch management. You will lead a team of NOC Engineers to ensure optimal network performance, monitor quality assurance, and meet Service Level Agreements (SLAs). Additionally, the NOC Manager will play a key role in ensuring a stable environment for internal and external clients, maintaining backup and disaster recovery systems, and collaborating with vendors and service providers.

This position requires a proven track record in network administration, team leadership, and managing complex IT environments. The NOC Manager will use strong analytical and problem-solving skills to conduct root cause analysis, address network outages, and drive improvements in network operations. The role also involves effective communication, coaching, and performance evaluation of team members. Expertise in Windows systems, Microsoft AD, Azure, Cisco, O365, and network protocols is essential for success in this role.

TECHNICAL SERVICES MANAGER

The technical services manager is responsible for managing the daily activities of the service delivery team and overseeing the dispatch process for service requests. Duties include interfacing with technical personnel to resolve complex client issues, providing accurate reports and metrics to management, ensuring adherence to service level agreements (SLAs), and maintaining high client satisfaction. The position also involves leading problem investigations, developing process documentation, scheduling services, and identifying trends to improve service delivery. A key part of the role is mentoring and developing technical support engineers, building client relationships, and participating in pre- and post-sales meetings. 

Required qualifications include a bachelor’s degree (preferred), at least 3 years of experience managing an IT service desk in a Managed Service Provider (MSP) environment, and knowledge of IT applications and cross-functional management techniques. Strong organizational, client service, and communication skills are essential. Professional certifications like Microsoft MCP, MCSA, or Cisco CCNA are a plus. The role may require on-call availability, and a valid driver’s license with a clean driving record is required.

our management team working on a proposal for the best IT services for your business
backup and disaster recovery
BUSINESS DEVELOPMENT REPRESENTATIVE

The business development representative position involves identifying and researching potential clients, developing and maintaining strong client relationships, and working with sales teams to create tailored proposals. The role includes gathering and analyzing customer and competitor data, implementing processes to support the business, and adding qualified prospects to the sales pipeline. Additionally, the role requires managing strategic partnerships, conducting market research, tracking proposal statuses, and collaborating with the pricing department on rate proposals.

Candidates should have a Bachelor’s degree (preferred), at least 2 years of relevant experience, and a background in Managed Service Provider (MSP) roles. Strong business-to-business (B2B) sales skills, excellent communication abilities, and familiarity with project management methodologies are essential. Proficiency in office software, problem-solving skills, and the ability to travel for client meetings are also required, along with a valid driver’s license and a clean driving record.

HELP DESK TECHNICIAN

We’re looking for a rockstar IT Help Desk Technician to join our growing managed service provider family at Premier Networx! As a managed service provider, we provide proactive IT support to our SMB clients.

Do you have a passion for technology and solving problems? If so, you may be the perfect fit for our team!

We are dedicated to empowering others to succeed. Since technical skills can be developed, we provide a supportive learning environment to foster your growth in the industry. We provide hands-on experience with cutting-edge technologies. Our team of dedicated professionals will be there to support you every step of the way, as we recognize our people as our greatest asset.

Our tech, Malcom, hard at work, putting our clients first.
SENIOR SYSTEMS ENGINEER

As a systems engineer, you will help with establishing and maintaining network environments by designing system configurations, overseeing system installations, and enforcing standards. Responsibilities include configuring, installing, and troubleshooting a variety of IT equipment and systems, such as Windows servers, workstations, routers, switches, firewalls, VPNs, DNS, DHCP, and VLANs, as well as managing Microsoft services like Active Directory, Office 365, and MS SQL Server. The position also requires expertise in networking, virtualization (e.g., Hyper-V, VMware, Azure), and cloud services, alongside advanced skills in systems administration and networking protocols (TCP/IP, DNS, VoIP, QoS).

Candidates should have a bachelor’s degree or equivalent experience, with 5+ years in IT, preferably in a Managed Services environment. Desired qualifications include certifications like MCSE, Azure Administrator, PMP, and CCNP, along with strong communication, organizational, and problem-solving skills. A valid driver’s license is also required.

CABLING TECHNICIAN

The cabling technician position involves installing, maintaining, and repairing cabling infrastructure in low voltage environments while ensuring safety and professionalism. Responsibilities include testing cabling to ensure it is fully operational before leaving the installation site, operating a company vehicle safely, and maintaining a professional appearance and conduct when interacting with customers.

The role requires performing physical labor, adhering to safety protocols, and adapting to changing priorities. Strong customer service skills and the ability to follow instructions are essential. A valid driver’s license and clean driving record are required, and the ability to pass a criminal background check is necessary. Telephone experience is preferred but not required.

cabling technician working to install network cabling, one of our IT services
SYSTEMS ADMINISTRATOR

This role involves troubleshooting complex technical issues, managing network configurations, and administering servers, including migrations and application troubleshooting. Additionally, key responsibilities include infrastructure performance testing, cloud platform administration, and testing new products.

Required qualifications include at least 3 years of recent systems administration experience with expertise in Active Directory, Group Policy, Hyper-V, VMware, PowerShell, SharePoint, DNS, Office 365, Azure, and MS Server 2016 or newer. Strong communication and troubleshooting skills, as well as proficiency with Microsoft Office Suite and Windows 10, are essential. Experience with Avaya and VoIP technology, along with prior Managed Service Provider (MSP) experience, is preferred. A valid driver’s license and clean driving record are required.

Additional certifications like AZ-103, CCNA, Server+, Network+, and Cloud+ are a plus.

SERVICE DESK TECHNICIAN III

In this role, you will provide advanced technical support to end-users, acting as a subject matter expert (SME) for escalated issues within the Service Desk. You’ll troubleshoot and resolve complex hardware, software, network, and server issues using remote tools, while ensuring exceptional customer service and maintaining timely communication with clients. The Senior Service Desk Technician will also assist with supervising the Service Desk, training team members, and recommending process improvements to enhance operational efficiency.

Our ideal candidate will bring at least 3 years of client-facing technical experience, including proficiency in Active Directory, Office 365, Azure, VMware, and Windows Server systems. Supervisory experience is a plus, as is previous MSP experience. We offer an ambitious learning environment with support for certifications and career growth, as well as competitive benefits including PTO, medical, dental, vision insurance, and a retirement plan. This position is perfect for someone who thrives in a fast-paced, collaborative environment and is committed to delivering top-tier service to clients.

ADVANCED TECHNOLOGY

We always deliver personalized executive- level IT consulting, services, products, and solutions to our clients. We offer an expert team and the most comprehensive technical support with the following services: remote and onsite support, software updates and troubleshooting, and complete system monitoring.

Executive
Level IT
Consulting

Comprehensive
Technical
Support

Remote
and
Onsite Support

Complete
System
Monitoring

CALL NOW - (706) 426-6313