Let us show you what Premier Networx can do for you.
Premier
Networx
Networx
Premier Networx
Who is Premier Networx?
Premier Networx of Augusta, GA, is an award winning, outsourced IT managed services provider. Premier Networx provides enterprise-quality IT support to small and medium-sized organizations across the greater Augusta area.
OUR GUARANTEE
Our highest priority at Premier Networx is you — your satisfaction, confidence, and peace-of-mind. We proudly go the extra mile to exceed your expectations. We guarantee that our familiar and experienced staff will consistently deliver high-quality work and positive interactions.
CUSTOMER FIRST APPROACH
To us, our clients are not just an account; you’re our neighbor, friend, and valued partner. We pride ourselves on our integrity. That is why we promise to always do the right thing, no matter what. We are sincerely invested in the success of your business.
A CERTIFIED TEAM OF EXPERTS
Our expert staff takes a proactive management approach in order for your business to thrive and grow at maximum operational efficiency. Ultimately, we’re here to make sure problems are stopped before they even arise and that we’re forecasting ahead for future growth and upgrades.
CUSTOMER FIRST APPROACH
Our clients are not just an account; you’re our neighbor, friend, and valued partner. We pride ourselves on our integrity; we will always do the right thing, no matter what. We are sincerely invested in the success of your business.
A CERTIFIED TEAM OF EXPERTS
Our expert staff takes a proactive management approach in order for your business to thrive and grow at maximum operational efficiency. We’re here to make sure problems are stopped before they even arise and that we’re forecasting ahead for future growth and upgrades.
CORE VALUES
The team at Premier Networx works diligently to create long-lasting partnerships with our clients. We feel it’s important to run our business by the same set of values that we hold ourselves to in our personal lives.
What sets Premier Networx apart?
- Enterprise-Grade Equipment – Premier Networx offers the best software and hardware solutions that will ensure your business is secure and running at maximum efficiency.
- Hands-on Expertise – Our experienced team of professionals is local and ready to help at a moment’s notice.
- Proactive IT Monitoring and Response – With our approach to cybersecurity, you can be sure you will receive comprehensive and around the clock support. We are able to manage your status remotely for all of your networked devices at any time. Additionally, we offer detailed custom alerts for our customers, so you are always aware of what is happening within your business. If there is an incident, we respond immediately and remediate the situation. With regular on-site data backups, our team can ensure prompt and efficient disaster recovery.
What sets Premier Networx apart?
- Enterprise-Grade Equipment – Premier Networx offers the best software and hardware solutions that will ensure your business is secure and running at maximum efficiency.
- Hands-on expertise – Our experienced team of professionals is local and are ready to help at a moment’s notice.
- Proactive IT Monitoring and Response – Our cybersecurity approach is both comprehensive and around the clock. We are able to manage your status remotely for all of your networked devices at any time from anywhere. We offer detailed custom alerts for our customers, so you are always aware of what is happening within your business. If there is an incident, we respond immediately and remediate the situation. With regular on-site data backups, our team can ensure prompt and efficient disaster recovery.
ADVANCED TECHNOLOGY
With Premier Networx, your company or organization will receive the highest level of care and attention in comparison to the competitor IT support in the Augusta area. For that reason, we strive to offer our clients the most comprehensive technical support with the following Managed IT Support Services:
We always deliver personalized executive-level IT consulting, services, products, and solutions to our clients. At Premier Networx, we offer an expert team and the most comprehensive technical support with the following services: remote and onsite support, software updates and troubleshooting, and complete system monitoring.
Executive
Level IT
Consulting
Remote
and
Onsite Support
Comprehensive
Technical
Support
Complete
System
Monitoring
executive level IT consulting
comprehensive technical support
remote and onsite support
complete system monitoring
Our Proven Process
An MSP is a company or organization that remotely manages a customer’s IT services and infrastructure. This typically includes a range of services, such as Network Monitoring, Data Backup and Disaster Recovery, Cybersecurity, Cloud Services, and more.
At Premier Networx, we offer the following services:
- Managed IT Support
- Cybersecurity
- Security Assessments
- Backup and Disaster Recovery
- Network Cabling
- Telephone Systems
- Microsoft AND Apple Support
- Closed-Circuit TV
- Office 365 & Hosted Email
Managed Service Providers, like Premier Networx, can help your business in several ways, particularly by managing your entire IT infrastructure and ensuring your systems are secure and reliable. Some of the specific benefits include but are not limited to cost savings, proactive IT management, improved cybersecurity, data backup and disaster recovery, increased productivity/efficiency, and 24/7 support.
We specialize in small to medium- sized businesses of all industries led by strategic-minded operators who understand the importance of the health and security of their IT infrastructure.
The difference boils down to the way services are delivered, level of proactive management, and the pricing model. Let’s look at the table below.
Feature | MSP | Break-Fix IT |
Approach | Proactive, continuous monitoring, management | Reactive, only come in when something breaks |
Service Model | Subscription-based (monthly/annual fee) | Pay-per-incident |
Response Time | Faster response (typically) and prevention of issues | Slower response (typically), depends on availability and urgency |
Ongoing Support and monitoring | Yes + includes regular maintenance/updates | No |
Cost | Predictable, usually lower overall costs | Unpredictable, higher costs if frequent issues arise |
Business Continuity | Disaster recovery, backups, security management | May assist with recovery but does not focus on continuity |
Security | Continuous monitoring, threat detection, and patching | Reactive security responses when something goes wrong |
The most important difference between the two (in our opinion) is that MSPs establish a partnership and long-term relationship with your business; break-fix IT support is only engaged when there is a problem.
While there are sometimes circumstances beyond our control, MSPs like us here at Premier Networx ensure the security of your business by proactively managing and monitoring your IT infrastructure. We do this through:
- 24/7 Network Monitoring
- Firewalls and Intrusion Detection Systems
- Security Patching and Updates
- Data Encryption
- Backup and Disaster Recovery Planning
- User Access Control and Authentication
- Security Awareness Training
- Compliance Management
- Incident Response and Threat Management
- Endpoint Protection Software
Cloud computing is the delivery of computer services (servers, storage, databases, etc.) over the internet, rather than using local servers or personal devices. Essentially, it means access to technology on-demand. There are numerous benefits to utilizing cloud computing for your business, such as cost efficiency, scalability, and business continuity.
Managed IT support packages are based on your business’ needs and vary in price. If you are interested in moving forward with Premier Networx as your MSP, please contact us so we can better understand your needs.
For fastest service, support requests can be made via our customer portal or by emailing us [email protected].
What sets us apart from other Managed Service Providers is our unwavering commitment to a customer-first approach. We prioritize exceptional customer service and offer 24/7 support for those that require it, ensuring that our clients have access to the assistance they need, whenever they need it. Additionally, we go beyond just providing IT solutions; we focus on building long-lasting relationships, taking a genuine interest in the success and growth of every business we work with. Our team is deeply invested in understanding your unique needs and challenges, delivering tailored solutions that support your business objectives and foster long-term success.
